Refund Policy

We want you to love your EarthlyCozy purchase. If you’re not completely satisfied, we’ll make it right.

Refund Eligibility

  • Refunds are processed once we receive and inspect your returned product.
  • If approved, a full refund will be  credited in refund policy to your original payment method within 5–7 business days.

Partial Refunds (if applicable)

We may issue partial refunds if:

  • The product shows signs of use or damage not caused during shipping.
  • Items are returned without original packaging or missing accessories.

Late or Missing Refunds

  • If you haven’t received your refund after 7 business days, check your bank or payment provider.
  • If there’s still an issue, contact us at earthlycozy@gmail.com.